Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information to help us serve you better:

• Personal Information: When you make a purchase or register on our site, we may collect your name, email address, phone number, and shipping address.
• Payment Information: Payment information (such as credit card details) is securely processed by our third-party payment processor and is not stored on our servers.
• Technical Data: We may automatically collect information about your device, browser type, IP address, and pages visited to improve our website's functionality.

2. How We Use Your Information

Your information is used for the following purposes:

• To process and fulfill orders.
• To provide customer support and respond to inquiries.
• To improve our website and services based on user feedback and analytics.
• To communicate updates, promotions, or relevant product information (you may opt out at any time).

3. Data Protection & Security

We are committed to protecting your personal information. We implement secure practices to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information. However, please note that no online data transmission is completely secure, and we cannot guarantee absolute security.

4. Sharing Information with Third Parties

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers (such as payment processors and shipping partners) solely for the purpose of fulfilling your order or enhancing our services. These third parties are contractually obligated to keep your information confidential and use it only for the specified purpose.

5. Use of Cookies

Our website uses cookies to enhance user experience, analyze website traffic, and support essential site functions. Cookies are small data files stored on your device. You can disable cookies in your browser settings, but this may affect some functionalities on our website.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed about our privacy practices.

Cancellation and Refund Policy

This Cancellation Policy outlines how you can cancel or seek a refund for a product or service purchased through our Platform. Please read the following terms carefully to understand your rights and obligations.

1. Order Cancellations

Cancellations will only be considered if the request is made before Shipping. However, cancellation requests may not be entertained if the order has already been processed for shipping or is out for delivery.

However, refunds or replacements may be considered if you establish that the quality of the delivered product is unsatisfactory.

2. Damaged or Defective Items

If you receive a damaged or defective item, please report it to our customer service team within 7 days of receipt. Your request will be processed once the seller or merchant on our Platform verifies the defect or damage.

3. Product Not as Expected

If you believe that the product received does not match the description on our website or does not meet your expectations, please contact our customer service within 7 days of receiving the product. Our team will review your complaint and take an appropriate decision.

4. Products with Manufacturer Warranties

For products that come with a warranty provided by the manufacturer, please reach out directly to the manufacturer to address any warranty-related issues.

5. Refunds

If a refund is approved by Us, it will take 2 - 3 days for the refund to be processed and reflected in your account. You will receive confirmation of the refund once it has been issued.

Shipping and Delivery

Below, you will find all the details regarding our shipping methods, estimated delivery times, order tracking options, and more.

1. Shipping Methods & Costs

Shipping Partner: We deliver all orders through India Post, ensuring reliable and nationwide coverage.

Shipping Cost: Shipping is completely free for all orders, regardless of the order value or location within India.

2. Estimated Delivery Times

Standard Delivery Time: Orders are typically processed within 1-2 business days. After processing, delivery usually takes 5-10 business days depending on the destination.

Factors Affecting Delivery: Delivery times may be affected by factors such as public holidays, natural events, or unforeseen courier delays. Remote locations might also experience slightly longer delivery times.

3. Order Tracking

Tracking Your Order: Once your order is shipped, we will provide a tracking number via email or SMS. You can track your package directly on the India Post website to stay updated on its status and expected delivery date.

If you have any questions regarding this policy, please contact our customer service team at contact us.